Free Marketing Hints For Small Business Owners - Volume 1

Marketing is about understanding your customers'me about (your product or service)".
needs and putting together and implementing aCreate An Advocate List: Begin to notice the
plan that encompasses those needs, how topeople who rave about you. These are your
satisfy them and help you build your business. Theadvocates! They may be friends, clients, or
following represents a comprehensive list ofassociates. These people are your best referral
affordable marketing ideas for you to use toresources. Your advocates will send you business
better understand customer needs and ways tosimply because they believe in you. Make sure
satisfy those needs. They have been compiledyou recognize them as such. Never let more than
from various sources and are not listed in any30 days go by without staying in touch with each
particular order. It's what will work for you thatof your advocates. You can stay in touch with a
counts and remember the top 5 "rules" ofphone call, a meeting, e-mailing them, or sending a
marketing:personal note and of course, by sending them
- Never let a day pass without engaging in atbusiness, too!
least one marketing activity.Barter Your Product Or Service: Approach other
- Customers buy for their reasons not yours. Findbusinesses to trade your product or service for
out their reasons to buy what you're selling!theirs. Or better still, work through a barter
- Focus all marketing materials on "what's in it" forexchange to do the same thing. You'll protect
the customer.your cash flow, generate new customers, get rid
- No one has ever found success by doingof excess inventory and fill in the quiet times on
nothing.your calendar.
- Hire a Business CoachRun A Cross-Promotion With Another Business:
Create A Unique Marketing Message: Your UniqueThey put your offer on display and you give
Marketing Message (or Audio Logo or Elevatorcoupons for their products. There are many
Speech) is a short, 30-second sound bite that tellsvariations of this one. You set up a booth in their
people what you do and what makes you unique.store. You donate your product as a prize for
Your Unique Marketing Message should alwaystheir contest.
offer benefits.Use Postcards: Postcards are a cost effective
Use Your Photo...Everywhere: People rememberway to stay in touch with prospects, clients and
faces, not always names. If you use your photoreferral sources. Develop a theme or character
on your business cards, your letterhead and yourthat people will recognize over time. Send out (or
advertising, you will have a better chance of beingcreate an e-postcard) postcards with article
remembered and people also feel as if they knowquotes, testimonials, opinion surveys,
you better.correspondence, reminders, thank you's,
Join A Networking Group - Business networkingannouncements, newsletters, or just to say
groups work because they cost very little and"hello." Remember marketing is telling people what
everyone is there for the same reason. They areyou do over and over again!
usually regular meetings where people exchangeAsk Your Clients For Referrals: You've heard this
contacts and referrals. Ask local business peoplebefore a million times but are you doing it? Asking,
for suggestions on networking groups in your"Who do you know that might benefit from my
area.services/product?" is a simple, yet powerful way
Have Stories Published About You: Have someoneto meet new prospects. Let your clients know
write a story about you and your business (or dothat you are expanding and ask them if they
it yourself). Find a newspaper or magazine that isknow of anyone to whom you could offer a
willing to publish your story. Having a press kitsample of your service or product. Remember,
helps - so does a unique "angle".every dollar you don't have to spend on
Join Toastmasters - This is a world wideadvertising and promotion goes straight to the
organization that has speaking clubs in most cities.bottom line.
Most clubs meet on a weekly basis and thePublish A Newsletter: Offer valuable information to
members practice their public speaking skills inyour readers and your newsletter will be
front of their club. You can meet new people, findappreciated, read and passed along. A newsletter
clients, and get referrals from your fellowestablishes you as an expert, allows you to keep
members.You also get to practice the speechesconnected with many people and it gives you a
that you later give to other groups.place to share the benefits of working with you.
Attend Your High School, College Or UniversityUse Case Studies: Case studies demonstrate
Alumni Events: You will be surprised at howexpertise and happy customers. Well-written case
people who attended the same school in differentstudies are ideal ways to position you as experts
decades will greet you like an old friend.in dealing with specific kinds of clients or solving
Remember the quickest way to build acertain types of problems - perfect to promote
relationship is to find something in common. Soyour most profitable work.
reminisce about the good old days at your almaWrite To Your Local Paper: Small newspapers
mater.often struggle for decent letters. Get in the habit
Believe In Yourself: Confidence is powerful andof buying the local paper regularly, and write to
seductive. Confidenceconveys success. Past,the editor about issues you genuinely feel
present and future. If you want your customerspassionate about. If they are problems your
to feel confidence about their success frombusiness can fix - perfect.
buying from you - you need to convey thatUse Online Business Forums: If you sell through
confidence. If you are nervous and desperate weyour website, online business forums can be a
can tell. We might believe that you can't be anypowerful way to build reputation and drive traffic.
good if you are this nervous. I am not talkingPut at least an hour a week aside to read posts
about arrogance. Just a calm projectedand reply with relevant comments. Be wary of
self-confidence.spending more time on forums than working on
Use The Classified Ads: This is a low-cost way toyour business.
advertise on a regular basis. You may want toText Message Your Customers: How cool would it
offer a free service, article or product to peoplebe to get a text from your dentist reminding you
who contact you. Classifieds are also an easyabout your dental appointment that afternoon?
way to promote your web site.It's so easy and cheap to text customers, every
Be Quoted in the Media: Contact the media andbusiness should be doing it. Use automated SMS
tell them your expertise. Tell them that you aresystems to make it easy. Remember to give
willing to be a resource if they are ever writing acustomers an easy to opt out of further text
story on your special area. Stay in touch withmessages.
your contacts at the media offices and in timePosition Yourself As Number One: Carve out your
you may get a call for a quote or interview.unique position. Although there are a number
These quotes give you credibility and visibility.ways to be number one in your market the
Make copies of these articles for your promo kitsimplest and most effective is to create your
and post them to your website.niche. Define your market the way you want it -
Speak At Local Service Clubs: A great way tothen stake your claim. Domino's Pizza did not claim
gain credibility and visibility. Rotary clubs, Kiwanisto be the best pizza - instead they created their
clubs, Lions clubs and Chamber of Commerceniche - "Fresh hot pizza in 30 minutes or its free".
meetings are always looking for speakers. SpeakThey created that niche. They are number one in
on a subject you are passionate about and thatthat market.
directly relates to your business. Rehearse,Say "Thank You" Often, In Writing And Mean It:
rehearse and rehearse. Don't forget to offerThis is big. It is such a simple thing to do. We
handouts with your phone number, email addresswant to be thanked. How do you feel when you
and web site so your audience can contact youare thanked? How do you feel when you
later.expected to be thanked but were not? A verbal
Give Away Free Specialty Gifts: Give away freethank you is nice - but easily forgotten. An e-mail
specialty gifts with your business name, logo,is too cold. The simplest and very powerful way
phone number and web site imprinted on them.to say thank you - is with a hand written note.
It's not rocket science but if well executed, itThis one technique alone will make you
works. It's another layer of getting your brand inmemorable and solidify your relationships. This
front of more people.technique is so important that I repeat if for you.
Give Free or Low Cost Workshops: By offeringSay "thank you" often, in writing and mean it.
workshops on topics related to your business,If you are like most entrepreneurs and small
you can develop your message, meet newbusiness owners you have a limited marketing
prospects, position yourself as an expert andbudget. That's where an experienced business
attract new clients. Have an evaluation form forcoach can help, working with you to create a
participants to fill out after the workshop with abalanced marketing plan with a series of action
place for them to fill out their name, address,steps that will help you meet your goals and
phone number, email address, etc. You may alsowithout spending a fortune.
want to have a check box that says, "Contact